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Prathamesh Gaikwad

Support Engineer

Retailware Softech Pvt. Ltd.

📞+91 83810 63255
✉️gaikwadprathamesh3255@gmail.com
📍Pune, Maharashtra, India

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Prathamesh Gaikwad

Support Engineer

Retailware Softech Pvt. Ltd.

Pune, Maharashtra, India

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Support Engineer at Retailware Softech | Retail POS, Billing & Inventory Software Support

“Prathamesh Gaikwad is a Support Engineer at Retailware Softech Pvt. Ltd., a leading retail software company with more than 25 years of experience and over 10,000 installations across India. He provides end-to-end support for Retailware POS / billing software, inventory management, Jewelsoft Plus and related retail solutions — from installation, setup and updates to day-to-day usage, training and troubleshooting. He specialises in remote and on-site resolution of billing-PC, printer, barcode scanner and network issues, database (SQL Server) support, client onboarding and staff training. With clear communication in English, Hindi and Marathi, Prathamesh makes sure non-technical users feel comfortable and every issue is followed up until fully resolved. Need help with your Retailware software? Call or WhatsApp Prathamesh directly for quick, friendly support. प्रथमेश गायकवाड हे रिटेलवेअर सॉफ्टेक प्रा. लि. येथे सपोर्ट इंजिनिअर आहेत. रिटेलवेअर ही २५ वर्षांहून अधिक अनुभव असलेली आणि देशभरात १०,०००+ स्थापना असलेली अग्रगण्य रिटेल सॉफ्टवेअर कंपनी आहे. ते रिटेलवेअर POS / बिलिंग सॉफ्टवेअर, इन्व्हेंटरी मॅनेजमेंट, ज्वेलसॉफ्ट प्लस आणि संबंधित सॉफ्टवेअरसाठी संपूर्ण समर्थन – इन्स्टॉलेशन, सेटअप, अपडेट, दैनंदिन वापर, प्रशिक्षण आणि समस्यानिवारण प्रदान करतात. बिलिंग PC, प्रिंटर, बारकोड स्कॅनर, नेटवर्क समस्या, डेटाबेस (SQL Server) समर्थन, क्लायंट ऑनबोर्डिंग आणि कर्मचारी प्रशिक्षण यामध्ये ते रिमोट व ऑन-साइट सहाय्य करतात. इंग्रजी, हिंदी आणि मराठीत स्पष्ट संवादामुळे नॉन-टेक्निकल वापरकर्त्यांनाही सहज मदत मिळते. तुमच्या रिटेलवेअर सॉफ्टवेअरसाठी मदत हवी असल्यास प्रथमेशशी थेट फोन किंवा WhatsApp वर संपर्क करा.”

3+

Years Exp

8

Skills

8

Services

Skills

Retail POS / Billing Software SupportSQL Server & Database SupportWindows & Networking TroubleshootingTicket & Escalation ManagementRemote Desktop Support (AnyDesk / TeamViewer)Client Onboarding & TrainingHardware Support (Billing PC, Barcode, Printers)Software Installation & Updates

Services

Retail POS / Billing Software Support
Inventory Management Software Support
Software Installation, Setup & Updates
Remote & On-Site Troubleshooting
SQL Server Database Support
Issue / Ticket Resolution & Escalation
Client Onboarding & Staff Training
Hardware & Network Support (Billing PCs, Printers, Barcode Scanners)

Languages

Englishहिंदीमराठी

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